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innfuze · hotel management software

Meet Fuze.

Your hotel's AI colleague. It helps run the front desk, the kitchen, the store and the accounts, and changes nothing until you say yes.

the old way

A booking engine. A till. Three spreadsheets. A WhatsApp group. Innfuze replaces all of it with one system, and gives it someone to run it with you.

why hotels switch

Four things you feel on the first night.

Close Deluxe on Booking.com for 18 to 20 Dec

Fuze proposes

Stop selling Deluxe on Booking.com

  • Nights18, 19, 20 Dec
  • Still openWebsite, Agoda, Expedia
Hold to confirm
Done. Checked on the rates board: 3 nights closed.
“Log this receipt”“Bar sales yesterday”“Table for 4 at 7”

one system

A resort and its eleven departments, run as one system

01

A morning at the resort.

A hotel is a hundred small jobs at once. Rooms, a kitchen, a bar, a store, a team, and guests who notice everything.

  • Front office
  • Channels
  • Restaurant
  • Kitchen
  • Store
  • Procurement
  • Cash
  • Team
  • Housekeeping
  • Guests
  • Reports

every department

Eleven departments. One login.

01

Front office & stays

Every room, every night, on one tape.

A timeline of all your rooms with stays from every source. Check guests in, take deposits in LKR or USD, close a room for repairs, and see what's left to sell.

More about front office & stays
02

Channel manager

Change a rate once. Every OTA follows.

Fuze Channels pushes availability, prices and restrictions to each OTA, and pulls their bookings straight onto your calendar. Overbookings and failed updates are flagged.

More about channel manager
03

Restaurant & bar POS

A till that knows who's staying.

Floor staff sign in with a PIN on a shared tablet. Checks go to the kitchen, charge to a room, split, or settle. Managers override voids and comps with their own PIN.

More about restaurant & bar pos
04

Kitchen display

Tickets age in front of the pass.

Orders from tables, room service and table QR arrive on the kitchen board as tickets and change colour as they wait. Recipes connect each dish to the stock it uses.

More about kitchen display
05

Store & inventory

Know the bar won't run dry on Saturday.

Stock lives where it really is: Store, Kitchen, Bar, Linen, Housekeeping. Issue from the store, track best-by dates batch by batch, and count at month-end.

More about store & inventory
06

Procurement

From 'we need prawns' to a paid invoice.

Requisitions route for approval by amount, become orders, get received into the store, and are matched to the supplier's bill before anyone pays.

More about procurement
07

Cash & night audit

Every rupee has a drawer and a name.

Tills open and close by physical drawer. Cash moves to Accounts, petty cash, the bank or the owner with a record each time. Night audit closes the hotel day.

More about cash & night audit
08

Team & payroll

Payroll your staff can actually read.

Pay packages, allowances, advances and EPF in one place. Every staff member sees their own payslip and their share of the service charge pool on their phone.

More about team & payroll
09

Housekeeping & maintenance

Nothing broken stays forgotten.

Anyone can report an issue with a photo. It's assigned, fixed, inspected and closed. Recurring duties schedule themselves around arrivals and empty nights.

More about housekeeping & maintenance
10

Guests & CRM

Remember every guest, not just the booking.

One profile joins a guest's stays, dining checks and emails. Preferences, dietary notes and consent travel with them, and the shared inbox replies from your domain.

More about guests & crm
11

Reports & analytics

The numbers the owner actually asks for.

Occupancy, ADR, pickup, channel mix, P&L, receivables and payables, stock and wastage. Every report exports, and Fuze can summarise any of them in a sentence.

More about reports & analytics

See every feature, department by department

try it

Nothing moves until you say yes.

Ask in plain words, by text or voice note. Fuze looks up live stays, stock, cash and rosters, then proposes the work. Press and hold Confirm, and it's done.

  • Reads the real records

    Answers come from your bookings, tills and stock, not from guesses. Reports link back to the page they came from.

  • Asks before it acts

    Every change Fuze proposes shows exactly what will happen. Nothing is saved until a person confirms.

  • Knows who it's talking to

    A waiter's Fuze can't see payroll. A manager's can't move the owner's money. Fuze follows the same permissions as the person using it.

What Fuze can do in each department

Fuze

Signed in as Manager · Store, Kitchen, Procurement

Ask Fuze about stays, stock, cash or your team

The best night audit is the one nobody stays up for.

Fuze closes the day with you. Then everyone goes home.

a day at the property

A Tuesday, seen from Fuze.

Everything the owner asks for at breakfast, already counted. A sample day at a 10-room resort.

Occupancy tonight

87%

26 of 30 room nights this weekend

Sold today

LKR 412k

Average rate

$151

Booking.com share

46%

Takings by hour, rooms, restaurant and bar together

Arrivals by hour

14 guests

Fuze noticed

Sunday dinner covers were 18% down on the week before. Three arrivals are vegetarian. Want a tasting menu on the board for tonight?

Waiting for your confirm

what owners told us

The three things every owner asks for.

  • 01

    Easy to learn

    Each role sees only its own screens. A waiter signs in with a PIN and sees the till, nothing else.

  • 02

    No double bookings

    Booking.com, Airbnb, Agoda, Expedia and your own website all sell from one calendar.

  • 03

    Help from people who run a hotel

    Write or call. We reply within one business day.

the details

Built by people who close the tills at midnight.

Every void, count, approval and sign-off is on the record, with who did it and why. These are the things generic hotel software leaves to a spreadsheet or to trust.

23:52Night audit signedHead of front office
21:10Void, bar check 214Manager PIN, reason recorded
18:35Stock count, Arrack minus 2Approved by the manager
14:02Requisition RQ-0418Confirmed with Fuze
09:20Leave approved, NimeshaChairman
  • Night audit on the hotel date

    The day closes on Colombo time with occupancy, unpaid folios, open checks and every till, signed by a named person.

  • Batches, not just totals

    Stock is received in batches with best-by dates and used first-in, first-out, so food cost reflects what you actually paid.

  • A service charge pool staff can see

    Each person's share is a percentage that must add up to 100%. Everyone sees the pool and their slice on their own payslip.

  • Overrides with a fingerprint

    Voids, comps and price changes need a manager's PIN. PINs are hashed and lock after repeated wrong tries.

  • No silent stock edits

    Changing a count needs a reason and an approver. Voided dishes stay counted as wastage instead of quietly restocking.

  • Closed is not the same as sold out

    Closing a room for repairs and stopping sales on one OTA are different actions, shown differently, so nobody confuses them.

  • Guest ID, kept to the minimum

    Passport or NIC details are recorded for room stays only, and ID photos are never stored.

  • An app on every phone

    Staff install Innfuze on their home screen and get push alerts for their duties, approvals and orders.

where it comes from

Made in a working resort, not a pitch deck.

Innfuze runs Taavetti, a beach club and resort on the coast at Galle, every day. Each feature started as a problem on its floor, from the first OTA double booking to the last missing bottle of gin.

Our story

First property
Galle
Rooms it runs today
10
Staff roles
10
OTA channels in the catalogue
61
Booking.comAirbnbAgodaExpediaDirect bookingTravel agentsTable QRWalk-insRoom service

pricing

One price for the whole system.

Every plan includes every core department. Professional adds Fuze, OTA channels and your own domain. Billed monthly in rupees, or yearly with two months free.

Your plan

Professional

LKR 74,900 a month

Fuze included from Professional.

Starter

One property, the whole operation in one place.

LKR 29,900 per month

About US$99 a month

  • 1 property (more at 30% off each)
  • 15 staff seats
  • Stays, restaurant POS, inventory, rosters, reports
  • Direct booking engine + guest inbox
  • Free your-property.innfuze.com address
  • No OTA channel manager
  • Email support
Join early access

Group

Run several properties from one account with group reporting.

LKR 149,900 per month

About US$499 a month

  • Everything in Professional
  • Up to 5 properties, 100 staff seats
  • Group-level reporting and property switcher
  • 5 custom domains
  • 50,000 Fuze AI messages / month
  • Partner API access
  • White-label (remove “Powered by Innfuze”)
  • Priority support with phone escalation
Join early access

Enterprise

Unlimited scale with SSO, SLA, and a named success manager.

Let's talk

Priced to your portfolio, with an SLA

  • Everything in Group
  • Unlimited properties and staff seats
  • SSO / SAML
  • Custom Fuze AI capacity
  • Uptime SLA and named success manager
  • Guided migration and onboarding
Contact sales

Compare plans in detail

questions

What owners ask us first.

Something else on your mind? Ask the team. We reply within one business day.

Is Innfuze a PMS?

Yes, and it goes further than most. The property management system (stays, folios, housekeeping) shares one database with the channel manager, restaurant POS, inventory, procurement, cash, payroll and reports. You don't need to connect five separate tools.

What can Fuze do on its own?

Fuze can read anything your role is allowed to see and answer in plain language. It never changes anything quietly: every booking, stock movement, payment or message it proposes shows a confirmation that a person approves.

What kind of property is it built for?

Boutique hotels, resorts, beach clubs and villa collections where one team runs rooms, food and drink, and the back office. It was built inside a 10-room resort in Galle, and the Group plan covers up to five properties.

Which OTAs does it connect to?

Booking.com, Airbnb, Agoda and Expedia are the first live connections, from a catalogue of 61 channels. Rates and availability go out from the same calendar your front desk uses. Channels are included from the Professional plan.

How do we move over from spreadsheets or another system?

Add your rooms, menu and staff, then import starting stock from a spreadsheet template. You can be taking bookings the same day, and Enterprise includes a guided migration.

Is it hard to learn?

Each role sees only its own screens. A waiter signs in with a PIN and sees the till, nothing else. A housekeeper sees the rooms and duties for the day. Most staff are working in it within their first shift.

What if we need help?

Write or call, and a person who runs a hotel with Innfuze replies within one business day. Enterprise adds a named success manager.

Where is our data kept?

Innfuze runs on Google Cloud. Each property's data is kept separate, all changes go through the server rather than the browser, and staff only see what their role allows.

Let Fuze take the night shift.

Innfuze is opening to new properties in small groups. Join early access, or book a demo and see it running on a real resort.