One timeline for every room and every stay, whichever channel it came from, with folios and payments that the night audit can trust.
Stay timeline and month view
Every room across the week, with arrivals, in-house guests, departures and closed rooms at a glance. Cancelled stays stay visible but never count toward occupancy.
Create, change and cancel stays
Guests, dates, rooms or the whole villa, confirmation codes and notes. Cancellations record a reason, from guest request to no-show.
Folios and payments
Price a stay in LKR or USD with the exchange rate locked. Take cash, card, bank transfer or mark it paid by the OTA, and always see the balance due.
Pre-arrival registration
Guests get a secure link on the morning of arrival to submit passport or NIC details, so check-in starts pre-filled.
Close a room
Take a single room off sale for repairs straight from the timeline. Innfuze refuses if a guest is already booked in it.
Booking alerts
New, changed and cancelled bookings reach the right people by email and push, whatever the source.
Hotel PMS: front office, stays and folios
Take commission-free bookings on your website with the rules you set, and decide every request from the admin.
Live availability calendar
Guests choose dates and room type and see your rates in their own currency, suggested from where they're browsing.
Rules you control
Minimum and maximum nights, lead time, pet policy, and how long a request is held after the guest confirms their email.
Local deposits
Ask Sri Lankan guests for a deposit by bank transfer, with your account details and a WhatsApp button for the payment slip.
Pause the calendar
Close the website to bookings for a period without telling the world why.
Direct booking engine for hotels and villas
Fuze Channels connects your rooms to the online travel agencies and keeps rates, availability and bookings in step, with clear warnings when something doesn't go through.
Booking.com, Airbnb, Agoda, Expedia
The first live connections, from a catalogue of 61 channels. A setup wizard maps your room types and rate plans before anything goes live.
Bookings straight onto the calendar
OTA reservations arrive within minutes, merge with existing guest profiles, and take the free room automatically when there's only one.
Per-channel prices by date range
Paint a month or type a window, set nightly or weekday and weekend prices per OTA, and confirm. Derived prices, like Airbnb at 10% under your best rate, are supported.
Stop-sell and minimum stay
Close dates or set minimum nights for one channel or all of them, without touching what's happening at the front desk.
Needs attention
Overbookings, unmapped rooms and failed updates are flagged on the Stays page so someone fixes them before a guest arrives.
Competitors and market rates
Track up to five competitors. Innfuze stores their nightly rates across OTAs and suggests your best rate for the next two weeks.
Hotel channel manager: Booking.com, Airbnb, Agoda
A shared till for the floor that already knows the menu, the rooms and the guests, so nothing has to be re-typed at checkout.
PIN sign-in on a shared tablet
Staff pick their name and enter a PIN. Till sessions can't open the admin, and switching staff takes a tap.
Manager overrides
Voids, comps and price changes need a manager's PIN, with the reason recorded. PINs are hashed and lock after wrong attempts.
Room charges and split bills
Charge a check to an in-house guest's folio, split it, or settle by cash or card.
Kitchen and bar sales split
Map menu sections to the kitchen or the bar, so each till's takings match what it actually sold.
Table reservations and QR ordering
Take restaurant bookings and let guests order from a QR code on the table.
Service charge, done properly
Service charge posts per check and feeds the staff pool. Complimentary and staff meals are excluded automatically.
Restaurant and bar POS for hotels and resorts
Orders reach the kitchen as tickets, recipes connect every dish to the stock it uses, and the menu you share with guests is always the current one.
Kitchen display
Tickets from tables, room service and QR orders appear on the kitchen board and show how long they've waited.
Recipes linked to stock
Each dish lists its ingredients per serving. When it's served, those ingredients come off stock automatically.
Menu catalogue
Show or hide dishes, set prices and options, and share a live menu book by link, WhatsApp or email, with an optional PDF.
In-stay orders
Room service and walk-in orders move from pending to preparing to served, and post to the right bill.
Staff canteen
Staff meals run from their own stock location with a cost per meal, separate from guest food.
Kitchen display system and recipe costing
Stock lives where it really is, moves with a record, and never changes without a reason.
Locations that match your property
Store, Kitchen, Bar, Restaurant, Linen, Housekeeping, Staff meals, Garden and any others you add.
Issue, transfer and return
Issue from the Store to the Kitchen or Bar, move stock between locations, and return what wasn't used.
Reorder points and par levels
Set when to reorder and how much to hold, per location. Low stock goes out as a daily or weekly digest.
Shelf life by batch
Batches carry best-by dates and are used first in, first out. A shelf-life board shows what to use soon, with dish ideas for the chef.
Approved adjustments
Count changes are requests with a reason until a manager approves them. Permanent removals need the owner.
Month-end stocktake
Count the Store, Kitchen and Bar, explain the variances, and close the month.
Hotel inventory management: store, bar and kitchen
From a request for more prawns to a paid, matched invoice, with approvals in between.
Requisitions with approval rules
Restock to par or request something special. Small operating purchases can auto-approve under a limit; capital purchases never do.
Orders, receiving and matching
Issue the order, receive goods in part or in full straight into stock, and match the supplier's bill before paying.
Supplier records
Credit periods, bank details, statements, credit notes and what's outstanding, with aging from current to 90+ days.
Payments and receipts
Pay by bank, cash, cheque or petty cash, in part or in full, and print a branded receipt linked to the order.
Hotel procurement and purchasing software
Every drawer, float and transfer has a record, and the hotel day closes with a signature.
Tills by physical drawer
Front desk, restaurant and bar can share a drawer or keep their own. Open, count and close with variances recorded.
Fund transfers
Hand cash over to Accounts, load petty cash, deposit to the bank with a slip photo, or record an owner draw.
Petty cash
Expenses and top-ups with receipt photos, voids with a reason, and an alert when the float runs low.
Other expenses
Utilities, licences, repairs and insurance filed by folder with bill photos for the auditor.
Night audit
Occupancy, unpaid folios, open checks and till status on the hotel date. The head of front office or a manager signs it off.
Night audit, tills and cash control for hotels
Ten roles, one permission matrix, and pay that every staff member can see for themselves.
Roles and permissions
Chairman, director, manager, accountant, front office, steward, chef, housekeeping, bartender and waitress, each with access you can adjust.
Rosters, attendance and leave
Plan shifts, clock in, and request leave with manager and owner approval. Season and off-season allowances are built in.
Payroll
Basic pay, allowances, overtime, advances, no-pay days and EPF. Mark salaries paid by bank or cash on your pay day.
Service charge pool
Give each person a percentage of the month's pool. Shares must add up to 100%, and everyone sees theirs on My pay.
Staff records
Addresses, ID documents and emergency contacts, visible to leadership and to each person for their own file.
Staff rostering, leave and payroll for hotels
A work board where issues are reported with photos, fixed, inspected and closed, and routine duties schedule themselves.
Report anything
Any staff member can raise an issue with a photo and priority. It's assigned, started, checked and inspected.
Recurring schedules
Daily to annual duties with checklists, timed to arrival days, empty nights or the day before a guest comes.
Room readiness
Mark rooms out of service or guest-ready. Push reminders reach each person at their service window.
Handbooks
Codes of conduct and role handbooks for managers, chefs, stewards and housekeeping, ready to download.
Housekeeping and maintenance software for hotels
One profile per guest across stays, dining and email, with their preferences and consent kept together.
Guest directory
In-house, upcoming, past and leads, combining room guests and diners who left a phone or email.
Profiles
VIP status, preferences, dietary and accessibility notes, tags, contact history and marketing consent.
Merge duplicates
The same guest from Booking.com, the restaurant and a direct enquiry becomes one profile.
Shared inbox
Read and reply to your info@ mailbox inside Innfuze with attachments, folders and guest linking.
ID only where needed
Passport or NIC details are recorded for room stays only. ID photos are never stored.
Hotel guest CRM and shared inbox
The numbers owners, accountants and revenue managers ask for, ready to read on screen or export.
Revenue and occupancy
Stays, nights, ADR, sold and collected, by day or month, for any period you choose.
Channel performance
Pickup, booking pace, source mix, cancellations, lead time, length of stay and a guest-origin world map.
Finance statements
P&L, cash reconciliation, receivables and payables aging, payroll register and business expenses by folder.
Food and beverage
POS sales by tender, voids, complimentary and duty meals, staff meal cost, wastage and dining covers.
Export anything
Every named report downloads as PDF or CSV. Ask Fuze for a summary from the same page.
Hotel reports: occupancy, ADR, P&L and more
The parts you don't see until you need them.
An app for every phone
Install Innfuze on any phone's home screen. Push notifications for duties, approvals and orders, and an offline page when the signal drops.
Your own address
Every workspace gets your-property.innfuze.com. Professional adds your own domain and a verified sending domain for email.
Multiple properties
Group plans run up to five properties from one account, with a property switcher and group reporting.
Secure by design
Google or email sign-in, staff invitations by role, and every change made by the server, never directly from a browser.
Mobile app, domains and security
